Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to suit your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

ClearThreadLink respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on relevant laws, you may be entitled to access, amend, erase, or limit how we use your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We utilize cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors navigate our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser options. Note that turning off certain cookies might impact how the site works. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to external websites or services. This privacy policy covers only ClearThreadLink and our site. We are not accountable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal requirements. When substantial changes occur, we will modify the "Last Updated" date shown at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Inquiries About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.